Frequently Asked Questions
Everything you need to know about your Bown experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Bown accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Bown is committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that ensure fair labor practices.
Can I change or cancel my order?
Orders can be modified or canceled within 60 minutes of placement. After this window, our warehouse begins processing and we are unable to make changes.